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Proofpoint

Summary On April 14th at 10:45 UTC, Proofpoint began experiencing a Production Interruption impacting reporting; Threat/message data continues to be processed in real-time. Start Time April 14th at 10:45 UTC Next Update We will closely monitor progress and provide regular updates as more information becomes available. Product / Symptoms / Impact TAP / Threat Insight Dashboard Symptoms: TAP Dashboard Reports and Threat rendering are delayed, or causing an error "while loading data for this component. Application 0x000194" Impact Status: Currently Impacted TAP SIEM API Symptoms: Delayed population of TAP SIEM API events Impact Status: Currently Impacted Recommended Workaround Note: Threat and message data continue to be processed in real-time TAP Dashboard: No workaround, only periodical refresh. API: No recommended workarounds at this time. Updates [06-JUN-2026 18:30 UTC] Proofpoint incident impacting the Threat Insight Dashboard remains open however, the overall impact has reduced, with current conditions reflecting minor intermittent lag with production traffic. Almost zero lag has been observed for the majority of customers with only a few instances of lag affecting a limited subset. This continues affecting the Targeted Attack Protection (TAP) / Threat Insight Dashboard and Security Information and Event Management (SIEM) API. [29-MAY-2026 17:00 UTC] Proofpoint Engineering continues to monitor system performance with minimal delays at this time. Additional steps are being reviewed for long-term performance improvements. [27-MAY-2026 13:00 UTC] Proofpoint Engineering has taken steps to implement vendor recommendations to improve the overall performance within the solution. This was implemented and now monitoring for improvements or to provide additional feedback. [21-MAY-2026 20:40 UTC] Our engineering teams are actively collaborating with our service provider to investigate and resolve this matter. The issue has been escalated to ensure that the appropriate resources and expertise are involved. Currently, we do not have an estimated timeframe for full-service restoration.

Last update on Jun 17, 2026 12:28 PM